MachineBulao Terms and Conditions

Effective and last updated: 5 October 2026

These terms govern use of the MachineBulao mobile and web application by customers, machine owners or suppliers, and operators or drivers. By creating an account or placing, accepting, or fulfilling an order, you agree to these terms and the Privacy Policy.

Marketplace role

MachineBulao provides technology that helps users discover, book, coordinate, track, and pay for construction-machine and material services. Availability, pricing, eligibility, verification, and fulfilment may depend on the participating provider, location, and booking details.

Accounts and verification

You must provide accurate information, keep your OTP and device secure, and use the correct account role. Owners, suppliers, operators, and drivers may be required to provide identity, tax, licence, vehicle, or business documents. Approval or verification may be withdrawn if information is inaccurate, expired, or misleading.

Bookings, payments, cancellation, and refunds

Before confirming a transaction, review the machine or material, schedule, location, quantity, rate, advance, taxes, fees, cancellation terms, and total displayed in the app. Payments may be processed by Razorpay. Refund eligibility depends on the booking state, responsible party, service already performed, applicable cancellation policy, and law. A displayed estimate may change where the user authorises additional time, quantity, distance, or work.

Safety and acceptable use

Users must comply with safety instructions and applicable law. Providers are responsible for qualified personnel, lawful equipment, licences, maintenance, and safe operation. Users must not misuse the service, impersonate another person, submit false documents, interfere with payments or tracking, share prohibited content, or use the platform for unlawful activity.

Service availability

We work to keep the service available but do not guarantee uninterrupted access, inventory, route accuracy, arrival times, network coverage, or third-party services. We may suspend features or accounts for security, maintenance, legal compliance, fraud prevention, or breach of these terms.

Contact

For support, complaints, or legal questions, email support@machinebulao.com. You may request account deletion at machinebulao.com/account-deletion/.